Govchat App SRD Grant

Govchat App SRD Grant or Social relief of distress grant mobile application has been created by the South Africa Social Security Agency (SASSA) to help facilitate work with regards to communicating with the citizenry. Inquiries and processing of applications at the SASSA offices can sometimes become a herculean task for both officers of the SASSA and the general public. This is what occasioned the adoption of the Govchat App into the work of the SASSA.

The SRD is the Social Relief of Distress, it is one of the grants that was introduced as an addition to the number of grants already offered by the agency. Its main purpose is to help lesson the financial burden of people who have suffered from the negative effects of the COVID-19 pandemic.

This article seeks to throw light on how the Govchat works in tandem with the SASSA office.

Govchat App SRD Grant: What is it?

Emerging from South Africa, the GovChat SRD is a convenient way of employing a communication technology tool to create bridge the gap between government agencies and citizens. This app employs other third party messaging tools like WhatsApp, Messenger and other to generate the needed results.

As a South African-based messaging platform, the SASSA has incorporated the GovChat into its work too. This allows citizens to connect the SASSA offices to have their issues addressed.

The GovChat platform was created by Government Communication and Information System (GCIS). Since it was birthed, it has helped many government agencies not only in South Africa but in other countries such as Ghana, Nigeria and Kenya.

How does GovChat SRD work?

Just like the steps to apply for a grant with the SASSA, you must first create an account with the platform. To register, you must provide you ID number and your contact number, preferably a mobile number.

After you have successfully registered, you can now have access to the platform. You can use the platform to do things like check the status of your application, updating your information with the agency, and the making any inquiries you might have with the agency. Apart from all these, people who have benefited and are on the payroll of the agency can have access to a wide range of information such as news about grants, educational materials and Frequently Asked Questions (FAQ) about the agency, What are the benefits of using GovChat?

There are many benefits to using Govchat App SRD Grant

1. Convenience: The app enables users and beneficiaries to access the offices of the SASSA from the comfort of their various locations any time and from anywhere.
2. Cost-effective: Since you don’t have to pay to use the app, it is economically wise to be used by both beneficiaries and the SASSA office.
3. User-friendly: Being a very simple message-like platform that runs on other already known apps, the app is easy to use.
4. Timely updates: Since you can relate with the office of the agency directly through the app, you can have your inquiries resolved in real time.
5. Improved communication: People now don’t have to wait for longer hours or days for their issues to be resolved. This has greatly improved communication between the SASSA and the citizenry.

In conclusion

GovChat has provided the answer to the long hours that people had to wait to have issues solved by the agency. It is also cost effective and very simple to use. It is an app that everyone should consider using. Once you benefit from the SASSAor intend to apply for a grant, this is an app you must begin to use.