How Do I Check My SASSA Pending Status?

How Do I Check My SASSA Pending Status?

SRD Grant Appeal: When Will You Get a Response?

If your SASSA application is showing a “pending” status and you are unsure what it means or how to check it, you need not be bothered. Many South Africans applying for the SRD R350 grant experience delays and are left wondering about the status of their applications. A “pending” status simply means that your application is still being reviewed by the South African Social Security Agency (SASSA), and the final decision has not yet been made.

Checking your SASSA pending status is essential to stay informed about your application and avoid missing important updates or payment notifications. The pending status occurs because SASSA is still verifying your details across multiple government databases. These include checks with the Department of Home Affairs for ID confirmation, SARS for income verification, UIF to confirm unemployment status, and NSFAS to ensure you are not receiving other financial support.

To check your pending status, you can use several convenient methods, through the official SASSA SRD website, via WhatsApp, or by calling the SASSA toll-free number. You will need your South African ID number and the cellphone number you used during the application process. The step-by-step process below is how to check your SASSA pending status, what the status means, and what to do if it stays pending for an extended period.

What Does Pending Mean on SASSA

When you apply for the SASSA SRD R350 grant, your application undergoes various verification checks. These include:

Confirming your identity with the Department of Home Affairs
Verifying your income status with SARS
Checking your employment status with the Department of Labour and UIF
Ensuring you’re not receiving NSFAS funding or other social grants

How Long Does Sassa Pending Status Take

There is no exact timeframe for a pending status, but it can take anywhere from a few days to several weeks.
If your status remains pending for 30 days, you may want to follow up or check for errors in your application.

How Do I Check My SASSA Pending Status?

The following is how to check your Sassa pending status:

Online via the SASSA SRD Website:

Visit: https://srd.sassa.gov.za
Scroll down to “Check Status.”
Enter your ID number and cellphone number
Click Submit
Your status will be displayed (Pending, Approved, or Declined)

Via WhatsApp Method:

Save the SASSA WhatsApp number: 082 046 8553
Send a message like “Hi” or “Status”
Follow the prompts and enter your ID and phone number
You will receive a message with your grant status

Vis Toll-Free Call:

Dial 0800 60 10 11
Speak to a SASSA agent and provide your ID and phone number
They will assist with checking your application status

What to Do If Your Status Is Pending Too Long

If your pending status does not change after a long period, try the following:

Ensure your banking details are correct
Check for SMS or email alerts from SASSA requesting more information
Avoid duplicate applications it can delay processing
Be patient during peak periods, as high volumes can slow down response times

Ways To Check SASSA Pending Status for 2026

Once you have submitted your appeal, via the instructions above, you may want to follow up to check if your appeal has been assessed and your grant application approved. To check the status of your appeal, follow these steps:

Visit the SRD Appeal website
Type in your ID number and mobile number used in your application.
Your appeal status will now be displayed on your screen.

Please note the following:

Appeals must be lodged for each month in which the R350 grant was rejected.
The Independent Tribunal will provide an outcome of the appeal within 60 to 90 days of the appeal.
The Independent Tribunal will check and revalidate your information (including income or alternative financial assistance) with various databases utilized by SASSA.
The Independent Tribunal’s decision on the appeal is final, and no further internal recourse will be available.

Duration for Social Relief of Distress (SRD) Appeal

The outcome of the appeal will be communicated by the Independent Tribunal within a timeframe of 60 to 90 days from the date of appeal submission. The Independent Tribunal will carefully review and verify the information provided, including income or any other forms of financial assistance, by cross-referencing various databases utilized by SASSA.

How to Apply For An Appeal – follow these steps:

Visit the SRD Appeal website
Type in your ID number and mobile number used in your application.
Press “send pin” and await an SMS with a verification pin
Enter the verification pin on the appeal website and press “Submit.”
Your appeal has now been submitted!

SASSA Contact Details

For any further queries, please get in touch with SASSA directly:
Contact the SASSA Toll-Free Call centre on 0800 60 10 11
Contact the SASSA Head Office on 012 400 2322
Email SASSA Head Office at: Grantsenquiries@sassa.gov.za

By following the step-by-step guide provided in this article, you can easily check your pending status through the official SASSA website. Remember to ensure the accuracy of the information you provide and reach out to SASSA if you require any additional support. For more information, please visit SASSA Grant’s official website.

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