How Do I Fix A Declined SRD Grant?

How Do I Fix A Declined SRD Grant? How to Appeal a Declined SRD Grant Application 2025

It’s always a good idea to review your prior application and try to comprehend what basis for refusal before moving forward with an appeal. Usually the basis for rejection is stated, and other times it has nothing to do with negligence on your part or any other action.

The Social Relief of Distress (SRD) Grant in South Africa has been helpful to many individuals facing financial difficulties during challenging times. However, there are instances where an SRD grant application may be declined. If you find yourself in this situation, it’s important to know the steps you can take to rectify the issue and potentially have your application approved.

In this post, we will guide you through the process of fixing a declined SRD grant application, providing you with valuable insights to resolve any issues that may have arisen.

How Can I Appeal An SRD Grant Refusal?

• Have you applied to SASSA for the Covid-19 SRD on their electronic platform,
• Did you get a notification that your application was rejected?
• Do you disagree with that decision?

If you answered “YES” to all 3 questions, you may, within a period of 30 days but not exceeding 90 days, appeal SASSA’s decision to the Independent Tribunal for Social Assistance Appeals (ITSAA). To do so, follow these steps:

• Double-check that the information you provided to SASSA, which is reflected on the SRD DSD Appeal Electronic Platform is complete and correct.
• Where necessary, update your contact information by clicking on this link. This is very important in the event that your appeal is successful. If your appeal is successful the Independent Tribunal will direct SASSA to initiate the payment of the Covid-19 SRD directly to you and accordingly need to have your correct contact information.
• After updating your information on the link provided, if applicable, click “Save” and thereafter you will be automatically redirected back to the SRD DSD Appeal website to continue to lodge your appeal.
• Appellants or their proxy will have to confirm that they have read and accepted the clauses in the Declaration and Consent Documents.
• Click “Submit” and look out for the confirmation message on the page that your application was submitted successfully.
• Please note, an appeal application needs to be lodged in relation to each month where a person is rejected by SASSA, if in disagreement with the decision. How Do I Fix A Declined SRD Grant?

Note that all information will be provided electronically and there is no need to upload any documentation. Please ensure that you provide SASSA with a Mobile Number (cell phone number) where we can reach you to provide you with feedback on the status of your application. You can also obtain the status of your application on this website.

SASSA Contact Details

• For any further queries, please contact SASSA directly:
• Contact the SASSA Toll-Free Call centre on 0800 60 10 11
• Contact the SASSA Head Office on 012 400 2322
• Email SASSA Head Office at: Grantsenquiries@sassa.gov.za

Reapplying for the SASSA R350 grant after a decline provides an opportunity to address any issues that led to the initial decline and potentially secure the financial support you need. By understanding the reason for the decline, gathering the necessary documentation, updating and correcting information, and following the official reapplication process, you increase your chances of a successful application. For more information, please visit SASSA Grant’s official website.

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