How Do I Open A SASSA Account Online?

How Do I Open A SASSA Account Online? How to Create a SASSA Account Online for 2025

Creating a South African Social Security Agency (SASSA) account online gives individuals with a convenient and efficient way to access several social grants and benefits. Social relief of distress is temporary provision of assistance intended for persons in such a dire material need that they are unable to meet their families’ most basic needs.

This post aims to walk you through the method of creating a SASSA account online, outlining the necessary process, qualifications, and important considerations to ensure a smooth and successful submission.

How to Create a SASSA Account Online for 2025

If you are applying for a Care Dependency Grant, Child Support Grant, Foster Child Grant, Disability Grant, Older Persons Grant or Grant-In-Aid, follow these steps to open an account to be able to apply for the grants online:

Visit the SASSA services website on any device with internet connectivity (cellphone, tablet, laptop, desktop computer).
Register as a new user on the SASSA services website, by clicking the yellow “Register” button on the home page.
Log in to the SASSA services website using your username and password.
Click on “Apply for a Grant” and then select the type of grant you wish to apply for.
Fill in the grant application form by providing all the required information.

A Step By Step Guide To Apply For SASSA Grant

If you are applying for a Care Dependency Grant, Child Support Grant, Foster Child Grant, Disability Grant, Older Persons Grant or Grant-In-Aid, follow these steps:

Applying via WhatsApp:

Send a message via WhatsApp to 082 046 8553
Provide your personal details
You will receive a Reference number, an OTP and a link to click
Click on the provided link, fill in your OTP and verify your account
Fill in your surname and ID number
Confirm the personal details that you provided via the WhatsApp chat

Applying via SRD Website:

In your internet browser, visit the SRD Website(if you are a Refugee, Asylum Seeker or Special Permit Holders, find out how to apply here)
Fill in your mobile number and ID number and click “send SMS”
You will receive a 6-digit OTP via SMS
Insert the OTP number on the SRD website and click “verify pin”

Applying Using the SASSA Chatbot:

In your internet browser, visit the SASSA Website
Click on the SRD R350 Grant assistance chatbox (the orange box on the side of the screen)
Fill in your ID number and mobile number
On the chat, choose the option to apply for the SRD R350 grant
Click on the SRD website link provided by the SASSA Chatbot
Follow the SRD website steps

Read Also: Can I Apply For Sassa Online?

Filing For A SASSA Grant In Person

To apply in person, you will need to visit a SASSA office close to you. If you are unable to visit the SASSA office yourself, due to being too sick, old or disabled, you may have a family member or friend apply for you. They should bring a letter from you authorizing the application.

The application form is available at the SASSA office and must be completed in the presence of a SASSA officer. A SASSA officer will be able to assist you or your appointed person, to complete the application form if you or they are unable to do so.

After the application form has been completed in full, you will receive a dated stamped receipt, with the name of the SASSA official who assisted in your application. You will need to keep your receipt as proof of application. The application process is FREE.

SASSA Contact Details

For any further queries, please get in touch with SASSA directly:
Contact the SASSA Toll-Free Call centre on 0800 60 10 11
Contact the SASSA Head Office on 012 400 2322
Email SASSA Head Office at: Grantsenquiries@sassa.gov.za

Opening a SASSA account online offers a streamlined and convenient method for accessing social grants and benefits. By following the step-by-step guide outlined above, you can successfully open a SASSA account, providing you with efficiency. For more information, please visit SASSA Grant’s official website.

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