How To Apply For Food Parcel From Sassa 2025

How To Apply For Food Parcel From Sassa 2025

In times of economic hardship and unforeseen events, access to important resources such as food becomes an important need for many individuals and families. The South African Social Security Agency (SASSA) plays an important role in assisting needy persons by giving food parcels.

Food parcels are often sent to those who are in desperate need, or financial trouble or are having temporary or long-term issues acquiring sufficient food. Unemployment, infirmity, or other mitigating conditions are examples of such situations.

If you find yourself in need of assistance in 2025, this post will thread you through the application procedure for an SASSA food parcel.

READ HERE: How To Apply For R350 Grant Relief 2025

How To Apply For Food Parcel From Sassa 2025

To apply for a food parcel from SASSA, you will typically need to ensure that you complete the application process accurately without any fault. The application process involves six simple steps. Below are the guidelines necessary to apply for Sassa food parcels in 2025;

STEP 1: Choose An Application Method

Apply via WhatsApp:

• Send a message via WhatsApp to 082 046 8553
• Provide your details
• You will receive a Reference number, an OTP, and a link to click
• Click on the provided link, fill in your OTP, and verify your account
• Fill in your surname and ID number
• Confirm the personal details that you provided via the WhatsApp chat

Apply via the SRD Website:

• In your internet browser, visit the SRD Website(if you are a Refugee, Asylum Seeker, or Special Permit Holders, find out how to apply here)
• Fill in your mobile number and ID number and click “send SMS”
• You will receive a 6-digit OTP via SMS
• Insert the OTP number on the SRD website and click “verify pin”

Using the SASSA Chatbot:

• In your internet browser, visit the SASSA Website
• Click on the SRD R350 Grant assistance chatbox (the orange box on the side of the screen)
• Fill in your ID number and mobile number
• On the chat, choose the option to apply for the SRD R350 grant
• Click on the SRD website link provided by the SASSA Chatbot
• Follow the SRD website steps

To Apply In-Person;

• Visit a SASSA office close to you
• Completed the SASSA application form in the presence of a SASSA officer
• After completing the application form completely, you will be given a dated stamped receipt that includes the name of the SASSA official who aided you with your application.
• keep your receipt as proof of application

STEP 2: Agree To The T& C’s

• Read and agree to the Declaration and Consent terms.
• Read and accept the terms of the You and Your Special COVID-19 SRD Grant paper.

STEP 3: Provide Required Information And Documentation

All applicants must provide the below information to complete the application process.

• ID Number
• Full Name and Surname (as printed on your ID Document/ ID Card)
• Gender
• Physical Address
• Contact Information (mobile number, email address)

STEP 4: Choose Your Payment Method

Applicants would have to choose from the various Sassa payment methods designed for all applicants. Provided below are some payment methods of Sassa that applicants may have to choose from;

New applicants with a personal bank account, must provide the following information for payment:

• Your Bank Name
• Your Account Number
• Your Branch Name
• Your Account Type
• Agree to the Terms and Conditions
• Submit your Banking Details

New applicants without a personal bank account, must provide the following information for payment:

• Choose Payment option – Cash Send
• Agree to Terms and Conditions
• Submit Banking Details
• Existing applicants with a personal bank account, confirm the following information for payment:
• Confirm Existing Personal Banking Details
• Agree to Terms and Conditions
• Click Submit

Existing applicants with the cash option, who would like to change to the bank payment option, provide the following information for payment:

• Your Bank Name
• Your Account Number
• Your Branch Name
• Your Account Type
• Agree to the Terms and Conditions
• Submit your Banking Details

STEP 5&6: Verification

Applicants will get an SMS with their banking information, indicating that The SRD R350 Grant application is now active.

SASSA compares your personal information (ID number, name, and surname) to a Department of Home Affairs database, as well as your ID number to recognized databases such as UIF, SARS, and NSFAS. Fraud risk scoring is carried out in partnership with fraud prevention partners, and your ID number and mobile number are cross-checked against known databases. The application procedure is then completed when your application is either granted or declined with a reason.

READ ALSO: Sassa Grant R350 How To Apply 2025

Check The Status of Your Application

To Know the status of your application, you must, first of all, submit a completed application. You can check your application status in either of these ways:

• On the SRD grants website
• Send a WhatsApp message to 082 046 8553
• Call the Toll Free Call Centre on 0800 60 10 11

Sassa Grant Application Status Meaning

• Application complete:

This means you have completed the reapplication process and your SRD grant will be verified each month. Check your verification and payment status each month on the SRD website.

• Bank details pending

It means the application or reapplication was received, but no banking details or preferences were received. Applicants should submit their banking details via the SRD website

• Reapplication pending

This means a reapplication has not been received. Applicants should submit their application

• Period Pending

It means reapplication was successfully received and verification of the application for the period is pending. Applicants should check their application status later in the month

• Period Approved

this means the application was approved for the period. Applicants should check the payday for details on when to expect their money.

• Period Declined

this means the application was declined for the period, as well as the reason why it was declined. Applicants should submit a request for reconsideration

• Cancelled

this means the grant has been cancelled. Applicants may reinstate their grant on the SRD website.

Contact Sassa

For any further queries, please contact SASSA directly:

• Contact the SASSA Toll-Free Call centre on 0800 60 10 11
• Contact the SASSA Head Office on 012 400 2322
• Email SASSA Head Office at: Grantsenquiries@sassa.gov.za
• Contact details of SASSA offices across the country: Contact SASSA

SASSA food parcels can be an aid for people and families facing difficult circumstances in 2025. You can successfully traverse the application procedure if you follow the instructions given in this article. Hope the provided information is helpful, kindly leave a comment below.

For more information visit the official website of Sassa.

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