How To Apply For Sassa Social Relief

How To Apply For Sassa Social Relief

Are you are South African citizen and in need of monetary help to support your family? Applying for SASSA has become an easy process. SASSA Social Relief is a South African Social Security Agency (SASSA) program that gives short-term financial help to people and families facing substantial hardship or crises.

This post will help you through the process of applying for SASSA Social Relief step by step. You may take the initial steps toward getting the help you need if you know the submission method, eligibility criteria, and required materials.

READ: Sassa Pay Dates For September 2025

Who Is Eligible To Apply For Sassa Social Relief 2025?

The unemployment grant is offered to eligible South Africans. Before you apply;

• You must reside in South Africa
• You must meet any 1 of these criteria:
• 1. You must be a South African Citizen
  2. You must be a Refugee in South Africa
  3. You must be an Asylum Seeker in South Africa with a valid Section 22 permit or visa
  4. You must be a Special Permit Holder in South Africa (under the Special Angolan Dispensation, the Lesotho Exemption Permit Dispensation, or the Zimbabwe Exemption Permit Dispensation)
• You must be between 18 and 60 years old
• You must meet the means test, with an income of R624 or less per month
• You must be unemployed and NOT be receiving financial support from any other source
• You must have insufficient financial means to support yourself
• You must NOT be receiving any other social grants for yourself
• You must NOT be contributing towards or eligible for UIF payment
• You must NOT unreasonably refuse to accept employment or educational opportunities
• You must NOT be receiving a stipend from NSFAS (National Student Finance)

Applying For Sassa Social Relief for 2025

Applicants are required to Choose An Application method

Applications for the SRD Grant can be submitted via WhatsApp, the SRD Website, or the SASSA Chatbot. You should only apply via one method – submitting more than one application will not speed up the process it may slow down your application.

Please read how to apply each of these methods:

WhatsApp:

• Send a message via WhatsApp to 082 046 8553
• Provide your details
• You will receive a Reference number, an OTP, and a link to click
• Click on the provided link, fill in your OTP, and verify your account
• Fill in your surname and ID number
• Confirm the personal details that you provided via the WhatsApp chat

SRD Website:

• In your internet browser, visit the SRD Website(if you are a Refugee, Asylum Seeker or Special Permit Holders, find out how to apply here)
• Fill in your mobile number and ID number and click “send SMS”
• You will receive a 6-digit OTP via SMS
• Insert the OTP number on the SRD website and click “verify pin”

SASSA Chatbot:

• In your internet browser, visit the SASSA Website
• Click on the SRD R350 Grant assistance chatbox (the orange box on the side of the screen)
• Fill in your ID number and mobile number
• On the chat, choose the option to apply for the SRD R350 grant
• Click on the SRD website link provided by the SASSA Chatbot
• Follow the SRD website steps

READ: Why Is July SRD Still Pending?

 Checking My Social Relief Distress Status for 2025

If you have already submitted your application successfully for the unemployment grant and want to know the status, you can do so in one of two ways:

• Visit the official website of the social security agency
• Send a WhatsApp message
• Call the Toll Free Call Centre

SASSA Srd Grant Status Simple Terms

Here is an explanation of what your SRD grant application status means:

• Application complete:

this means you have completed the reapplication process and your SRD grant will be verified each month. Check your verification and payment status each month on the SRD website.

• Bank details pending:

this means the application or reapplication was received, but no banking details or preferences were received. Applicants should submit their banking details via the SRD website (see above, step 4 of the application process).

• Reapplication pending:

this means a reapplication has not been received. Applicants should submit their application (see above, for how to apply).

• Period Pending:

this means reapplication was successfully received and verification of the application for the period is pending. Applicants should check their application status later in the month (see above, how to check your application status).

• Period Approved:

this means the application was approved for the period. Applicants should check the payday for details on when to expect their money.

• Period Declined:

this means the application was declined for the period, as well as the reason why it was declined. Applicants should submit a request for reconsideration (see below, for how to apply for reconsideration).

• Canceled:

this means the grant has been canceled. Applicants may reinstate their grant on the SRD website.

SASSA Grants Contact Details

For any further queries, please contact SASSA directly:

• Contact the SASSA Toll-Free Call centre on 0800 60 10 11
• Contact the SASSA Head Office on 012 400 2322
• Email SASSA Head Office at: Grantsenquiries@sassa.gov.za
• Contact details of SASSA offices across the country: Contact SASSA

You may improve your chances of getting the help you need by thoroughly investigating the eligibility requirements, collecting the required paperwork, correctly filling out the application form, and sending it through the proper channel. For more information visit the official website of Sassa.

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