How To Apply For The SRD Grant Online 2024-2025
How To Apply For The SRD Grant Online 2024-2025
Welcome to our online application guidance for the SRD (Social Relief of Distress) grant! The SRD grant is a government programme that provides short-term financial support to individuals and families experiencing serious economic difficulty. The procedure has been more accessible and convenient with the ease of online application, allowing applicants to make their requests from the comfort of their own homes.
We will lead you through the step-by-step process of applying for the SRD grant online in this guide, ensuring that you have all of the required information and tools at your disposal. Let’s get started and guide you through this critical application procedure.
READ: How To Apply Online Sassa Grant 2024-2025
How To Apply For The SRD Grant Online 2024-2025
You will need a mobile phone, PC or laptop, and internet connectivity to submit an application for the SRD Grant.
The following six steps are required for the SRD Grant application:
STEP 1: Choose An Application Method
Apply via WhatsApp:
- Send a message via WhatsApp to 082 046 8553
- Provide your details
- You will receive a Reference number, an OTP and a link to click
- Click on the provided link, fill in your OTP and verify your account
- Fill in your surname and ID number
- Confirm the personal details that you provided via the WhatsApp chat
Apply via SRD Website:
- In your internet browser, visit the SRD Website(if you are a Refugee, Asylum Seeker or Special Permit Holders, find out how to apply here)
- Fill in your mobile number and ID number and click “send SMS”
- You will receive a 6-digit OTP via SMS
- Insert the OTP number on the SRD website and click “verify pin”
Using the SASSA Chatbot:
- In your internet browser, visit the SASSA Website
- Click on the SRD R350 Grant assistance chatbox (the orange box on the side of the screen)
- Fill in your ID number and mobile number
- On the chat, choose the option to apply for the SRD R350 grant
- Click on the SRD website link provided by the SASSA Chatbot
- Follow the SRD website steps
STEP 2: Agree To The T& C’s
- Read and agree to the Declaration and Consent terms.
- Read and accept the terms of the You and Your Special COVID-19 SRD Grant paper.
STEP 3: Provide Required Information And Documentation
All applicants must provide the below information to complete the application process.
- ID Number
- Full Name and Surname (as printed on your ID Document/ ID Card)
- Gender
- Physical Address
- Contact Information (mobile number, email address)
STEP 4: Choose Your Payment Method
Applicants would have to choose from the various Sassa payment methods designed for all applicants. Provided below are some payment methods of Sassa that applicants may have to choose from;
New applicants with a personal bank account, must provide the following information for payment:
- Your Bank Name
- Your Account Number
- Your Branch Name
- Your Account Type
- Agree to the Terms and Conditions
- Submit your Banking Details
New applicants without a personal bank account, must provide the following information for payment:
- Choose Payment option – Cash Send
- Agree to Terms and Conditions
- Submit Banking Details
- Existing applicants with a personal bank account, confirm the following information for payment:
- Confirm Existing Personal Banking Details
- Agree to Terms and Conditions
- Click Submit
Existing applicants with the cash option, who would like to change to the bank payment option, provide the following information for payment:
- Your Bank Name
- Your Account Number
- Your Branch Name
- Your Account Type
- Agree to the Terms and Conditions
- Submit your Banking Details
STEP 5&6: Verification
Applicants will get an SMS with their banking information, indicating that The SRD R350 Grant application is now active.
SASSA compares your personal information (ID number, name, and surname) to a Department of Home Affairs database, as well as your ID number to recognised databases such as UIF, SARS, and NSFAS. Fraud risk scoring is carried out in partnership with fraud prevention partners, and your ID number and mobile number are cross-checked against known databases. The application procedure is then completed when your application is either granted or declined with a reason.
READ: How To Apply On Sassa Grant 2024-2025
Check The Status Of Your SRD Grant Application 2024-2025
You can check the status of your application in one of the following methods if you already submitted one for the SRD Grant and would want to know how it is progressing:
- On the SRD grants website
- Send a WhatsApp message to 082 046 8553
- Call the Toll Free Call Centre on 0800 60 10 11
READ: How To Apply For R350 Grant Relief 2024
SRD Grant Application Status Meaning
Below are some meaning of the status of your SRD Application;
- Application complete: this means you have completed the reapplication process and your SRD grant will be verified each month. Check your verification and payment status each month on the SRD website.
- Bank details pending: this means the application or reapplication was received, but no banking details or preferences were received. Applicants should submit their banking details via the SRD website
- Reapplication pending: this means a reapplication has not been received. Applicants should submit their application
- Period Pending: this means reapplication was successfully received and verification of the application for the period is pending. Applicants should check their application status later in the month
- Period Approved: this means the application was approved for the period. Applicants should check the pay day for details on when to expect their money.
- Period Declined: this means the application was declined for the period, as well as the reason why it was declined. Applicants should submit a request for reconsideration
- Canceled: this means the grant has been cancelled. Applicants may reinstate their grant on the SRD website.
READ: R350 Grant Application How To Apply 2024-2025
Contact Sassa
For any further queries, please contact SASSA directly:
- Contact the SASSA Toll-Free Call centre on 0800 60 10 11
- Contact the SASSA Head Office on 012 400 2322
- Email SASSA Head Office at: Grantsenquiries@sassa.gov.za
- Contact details of SASSA offices across the country: Contact SASSA
For individuals who want financial support, applying for the SRD grant has become more straightforward and accessible thanks to online submission. For more information visit the official website of Sassa.
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