SASSA Grant

How To Apply For The SRD Grant Online 2025-2026

Welcome to our online application guidance for the SRD (Social Relief of Distress) grant! The SRD grant is a government program that provides short-term financial assistance to individuals and families experiencing serious economic problems. The procedure has been more accessible and convenient with the ease of online application, allowing applicants to make their requests from the comfort of their own homes.

We will lead you through the gradual process of applying for the SRD grant online this lead, ensuring that you have all of the required information and tools at your disposal. Let’s get started and guide you through this critical application procedure.

READ HERE: How To Apply Online Sassa Grant 2025-2026

How To Put In An Application For The SRD Grant Online 2025-2026

You will need a mobile phone, PC, or laptop, and internet connectivity to apply for the SRD Grant.
The following six steps are required for the SRD Grant application:

STEP 1: Select An Application Method

Apply via WhatsApp:

Send a message via WhatsApp to 082 046 8553
Provide your details
You will receive a Reference number, an OTP, and a link to click
Click on the provided link, fill in your OTP, and verify your account
Fill in your surname and ID number
Confirm the personal details that you provided via the WhatsApp chat

Apply via the SRD Website:

In your internet browser, visit the SRD Website(if you are a Refugee, Asylum Seeker, or Special Permit Holders, find out how to apply here)
Fill in your mobile number and ID number and click “send SMS”
You will receive a 6-digit OTP via SMS
Insert the OTP number on the SRD website and click “verify pin”

Using the SASSA Chatbot:

In your internet browser, visit the SASSA Website
Click on the SRD R350 Grant assistance chatbox (the orange box on the side of the screen)
Fill in your ID number and mobile number
On the chat, choose the option to apply for the SRD R350 grant
Click on the SRD website link provided by the SASSA Chatbot
Follow the SRD website steps

STEP 2: Agree To The T& C’s

Read and agree to the Declaration and Consent terms.
Read and accept the terms of the You and Your Special COVID-19 SRD Grant paper.

STEP 3: Provide Required Information And Official Papers

All applicants must provide the information below to complete the application process.

ID Number
Full Name and Surname (as printed on your ID Document/ ID Card)
Gender
Physical Address
Contact Information (mobile number, email address)

STEP 4: Select Your Payment Method

Applicants would have to choose from the various Sassa payment methods designed for all applicants. Provided below are some payment methods of Sassa that applicants may have to choose from;

New applicants with a personal bank account, must provide the following information for payment:

Your Bank Name
Your Account Number
Your Branch Name
Your Account Type
Agree to the Terms and Conditions
Submit your Banking Details

New applicants without a personal bank account, must provide the following information for payment:

Choose Payment option – Cash Send
Agree to Terms and Conditions
Submit Banking Details
Existing applicants with a personal bank account, confirm the following information for payment:
Confirm Existing Personal Banking Details
Agree to Terms and Conditions
Click Submit

Existing applicants with the cash option, who would like to change to the bank payment option, provide the following information for payment:

Your Bank Name
Your Account Number
Your Branch Name
Your Account Type
Agree to the Terms and Conditions
Submit your Banking Details

STEP 5&6: Confirmation

Applicants will get an SMS with their banking information, indicating that The SRD R350 Grant application is now active.

SASSA compares your personal information (ID number, name, and surname) to a Department of Home Affairs database and your ID number to recognized databases such as UIF, SARS, and NSFAS. Fraud risk scoring is carried out in partnership with fraud prevention partners, and your ID number and mobile number are cross-checked against known databases. The application procedure is then completed when your application is either granted or declined with a reason.

Know The Status Of Your SRD Grant Application 2025-2026

You can know the status of your application in one of the following methods if you already yielded one for the SRD Grant and would want to know how it is progressing:

On the SRD grants website
Send a WhatsApp message to 082 046 8553
Call the Toll Free Call Centre on 0800 60 10 11

SRD Grant Application Status Meaning

Below are some meanings of the status of your SRD Application;

Application complete: this means you have completed the reapplication process and your SRD grant will be verified each month. Check your verification and payment status each month on the SRD website.
Bank details pending: this means the application or reapplication was received, but no banking details or preferences were received. Applicants should submit their banking details via the SRD website
Reapplication pending: this means a reapplication has not been received. Applicants should submit their application
Period Pending: this means reapplication was successfully received and verification of the application for the period is pending. Applicants should check their application status later in the month
Period Approved: this means the application was approved for the period. Applicants should check the payday for details on when to expect their money.
Period Declined: this means the application was declined for the period, as well as the reason why it was declined. Applicants should submit a request for reconsideration
Canceled: this means the grant has been cancelled. Applicants may reinstate their grant on the SRD website.

Contact Sassa

For any further queries, please contact SASSA directly:

Contact the SASSA Toll-Free Call centre on 0800 60 10 11
Contact the SASSA Head Office on 012 400 2322
Email SASSA Head Office at: Grantsenquiries@sassa.gov.za
Contact details of SASSA offices across the country: Contact SASSA

For individuals who want financial aid, applying for the SRD grant has become more straightforward and accessible thanks to online submission. For more information visit the official website of Sassa.

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