How To Apply Social Relief Grant Online 2025

How To Apply Social Relief Grant Online 2025

Many people and families may want financial assistance as the year 2025 approaches. The Sassa Relief Grant is a valuable resource for people who are struggling financially. This step-by-step tutorial will walk you through the application process for the Sassa Relief Grant online.

Following these steps will ensure that your application is correctly submitted and will increase your chances of receiving the much-needed assistance you want.

READ: How To Apply For Sassa Relief Grant

How To Apply for Social Relief Grant Online

You will need a mobile phone to be able to apply or a laptop and internet to apply for the grant. The SRD Grant applications can be filed via WhatsApp, the website of SRD, or the SASSA Chatbot.

You should only apply using one method. Submitting several applications will not speed up the process and may even slow it down. The SRD Grant application process consists of six steps:

STEP 1: CHOOSE AN APPLICATION METHOD

Select from the available methods provided below:

WhatsApp:

• 1) Send a message via WhatsApp to 082 046 8553
• 2) Provide your details
• 3) You will receive a Reference number, an OTP, and a link to click
• 4) Click on the provided link, fill in your OTP and verify your account
• 5) Fill in your surname and ID number
• 6) Confirm the personal details that you provided via the WhatsApp chat

SRD Website:

• 1) In your internet browser, visit the SRD Website (if you are a Refugee, Asylum Seeker, or Special Permit Holders, find out how to apply here)
• 2) Fill in your mobile number and ID number and click “send SMS”
• 3) You will receive a 6-digit OTP via SMS
• 4) Insert the OTP number on the SRD website and click “verify pin”

SASSA Chatbot:

• 1) In your internet browser, visit the SASSA Website
• 2) Click on the SRD R350 Grant assistance chatbox (the orange box on the side of the screen)
• 3) Fill in your ID number and mobile number
• 4) On the chat, choose the option to apply for the SRD R350 grant
• 5) Click on the SRD website link provided by the SASSA Chatbot
• 6) Follow the SRD website steps

STEP 2: AGREE TO THE T&C

Read and agree to the clauses in the Declaration and the Consent
Read and agree to the clauses on the Special COVID-19 SRD Grant document

STEP 3: PROVIDE YOUR sassa.gov.zaDETAILS

Provide your personal information, including:

• ID Number
• Full Name and Surname (as printed on your ID Document/ ID Card)
• Gender
• Physical Address
• Contact Information (mobile number, email address)
• SASSA may request further information

STEP 4: CHOOSE YOUR PAYMENT OPTION / PROVIDE YOUR BANKING DETAILS

New applicants with a personal bank account, must provide the following information for payment:

• Your Bank Name
• Your Account Number
• Your Branch Name
• Your Account Type
• Agree to the Terms and Conditions
• Submit your Banking Details

New applicants without personal bank accounts, must provide the following information for payment:

• Choose Payment option – Cash Send
• Agree to Terms and Conditions
• Submit Banking Details

Existing applicants with a personal bank account, confirm the following information for payment:

• Confirm Existing Personal Banking Details
• Agree to Terms and Conditions
• Click Submit

Existing applicants with the cash option, who would like to change to the bank payment option, provide the following information for payment:

• Your Bank Name
• Your Account Number
• Your Branch Name
• Your Account Type
• Agree to the Terms and Conditions
• Submit your Banking Details

STEP 5: RECEIVE AN SMS

Applicants will receive an SMS notifying them of their banking details. After receiving this SMS, the SRD R350 Grant application is now active.

STEP 6: SASSA VERIFICATION AND VALIDATION

SASSA verifies your personal information (ID Number, Name, and Surname) against the Department of Home Affairs database.

• SASSA matches your ID Number against approved databases such as UIF, SARS, NSFAS, etc.
• Fraud Risk Scoring is conducted with Fraud prevention partners, whereby your ID number and mobile number are checked against the approved databases.
• Your application is then Approved or Declined with the reason (see below a list of reasons for being declined).

READ: How To Apply For Srd Grant Online

How To Check Your R350 Grants Application Status?

If you have submitted your application for the SRD Grant and would like to find out the status, you can check your application status in either of these ways:

• On the SRD grants website check your SRD Status here
• Send a WhatsApp message to 082 046 8553
• Call the Toll Free Call Centre on 0800 60 10 11

SASSA R350 Grant Status Meaning

Here are some explanations and definitions of some terms relating to the status of your application;

• Application complete:

this means you have completed the reapplication process and your SRD grant will be verified each month. Check your verification and payment status each month on the SRD website.

• Bank details pending:

it means the application or reapplication was received, but no banking details or preferences were received. Applicants should submit their banking details via the SRD website (see above, step 4 of the application process).

• Reapplication pending:

it also means a reapplication has not been received. Applicants should submit their application (see above, for how to apply).

• Period Pending

this means reapplication was successfully received and verification of the application for the period is pending. Applicants should check their application status later in the month

• Period Approved

the period approved means the application was approved for the period. Applicants should check the payday for details on when to expect their money.

• Period Declined

it means the application was declined for the period, as well as the reason why it was declined. Applicants should submit a request for reconsideration

• Cancelled

this means the grant has been cancelled. Applicants may reinstate their grant on the SRD website.

SASSA Grants Contact Details

For any further queries, please contact SASSA directly:

• Contact the SASSA Toll-Free Call centre on 0800 60 10 11
• Contact the SASSA Head Office on 012 400 2322
• Email SASSA Head Office at: Grantsenquiries@sassa.gov.za
• Contact details of SASSA offices across the country: Contact SASSA

Applying for the SASSA Grant might give much-needed financial aid during challenging circumstances. You may ensure a smooth and successful application process by following these step-by-step steps.

For more information visit the official website of Sassa.

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