Sassa Operating Hours During Lockdown

Sassa Operating Hours During Lockdown

Sassa Office Hours During Lockdown: Full Details

The South African Government Managed Retirement Office (SASSA) assumes an urgent part in giving social help and awards to weak people and families. During the lockdown time frame, SASSA has made huge acclimations to its working hours to guarantee the well-being of two its staff and recipients.

SASSA offices remained open, but often with reduced hours and strict health protocols in place, such as mask-wearing, social distancing, and limited capacity within offices. Many services shifted online or were handled through alternative channels to minimise in-person visits. This article plans to give exact and cutting-edge data on the working long periods of SASSA during the lockdown.

Online Services:

To encourage social distancing and minimise physical contact, SASSA has expanded its online services. Beneficiaries are strongly encouraged to utilise the online platforms for inquiries, applications, and other services. The online portal is accessible 24/7, allowing individuals to access the necessary information and apply for grants from the comfort of their homes.

Call Center Support:

SASSA has increased the capacity of its call centre to assist beneficiaries during the lockdown. The call center operates from Monday to Friday, between 8:00 AM and 4:00 PM. By dialling the dedicated helpline, beneficiaries can receive guidance, support, and answers to their queries related to grants, applications, and other social security matters.

Limited Office Hours:

SASSA offices are operating under limited hours to comply with the lockdown regulations and ensure the safety of both staff and beneficiaries. The revised office hours during the lockdown are as follows:

Monday to Friday: 8:30 AM to 3:00 PM
Weekends and public holidays: Closed

Appointment System:

To manage the flow of beneficiaries and maintain social distancing, SASSA has implemented an appointment system in its offices. Beneficiaries are required to book an appointment before visiting the SASSA offices. This system helps to reduce crowding and allows for a more organized and efficient process. The appointment bookings can be done through the SASSA website or by calling the helpline.

Safety Measures:

SASSA has implemented stringent safety measures in its offices to protect both staff and beneficiaries from the spread of COVID-19. These measures include:

Mandatory wearing of face masks for staff and visitors.
Provision of hand sanitisers at entry points and throughout the office premises.
Regular sanitisation and cleaning of office spaces.
Implementation of social distancing measures in waiting areas.
Temperature screening at entry points.

Awareness Campaigns:

SASSA has conducted extensive awareness campaigns to ensure beneficiaries are informed about the adjusted operating hours during the lockdown. Information about the operating hours, the appointment system, and online services are widely shared through official channels, including the SASSA website, social media platforms, and traditional media outlets.

How to Find Your Nearest SASSA Office

In the event that you don’t know where your closest SASSA office is found, you can utilize their web-based office finder. The workplace finder is a helpful device that permits you to look for SASSA workplaces in your space utilizing your postcode or area. You can likewise find the contact subtleties and working hours of every office.

SASSA additionally has portable workplaces that movement to remote and provincial regions, making it more straightforward for individuals in those areas to get to their administrations. You can find out when and where the portable workplaces will visit by really looking at the SASSA site or reaching your closest SASSA office. For more information on Sassa Operating Hours During Lockdown, click here to visit the official website of Sassa.

Contact the SASSA Toll-Free Call centre at 0800 60 10 11
Contact the SASSA Head Office on 012 400 2322
Email SASSA Head Office at: Grantsenquiries@sassa.gov.za

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