Why Is My 350 Declined?
Why Is My 350 Declined? Experiencing a declined payment can be frustrating and confusing, especially when you don’t know the reason behind it. However, understanding the reasons behind a declined payment can help you identify the issue and find a solution. In this article, we will explore some common reasons why your SASSA R350 payment may have been declined and provide actionable solutions to help you resolve the situation.
Why Is My 350 Declined?
- Alternative income sources identified
This means Sassa has identified the applicant has an income flow of more than R595 per month. Sassa monitors your bank account cash flows. Receiving funds regularly through an e-wallet account or cash send will be identified as an alternative income source.
- Identity verification failed
The personal information provided does not match the Department of home affairs’ details. Reasons for identity verification errors include the misspelling of the name or surname or omission of one letter or letters in the name. Sassa advises applicants to enter the ID number, names and surnames exactly as they are on the ID document or Smart ID card.
- Existing Sassa grant
The applicant is currently a recipient of a social grant. According to Sassa, a person who is receiving any social grant in respect of himself or herself does not qualify for the R350 social relief of distress grant.
- NSFAS registered
The applicant is receiving a benefit from the NSFAS. “If you are funded by the NSFAS, you do not qualify for the R350 grant,” “Furthermore, the NSFAS does not take the R350 grant into account when processing applications for funding as such a grant does not form part of the eligibility criteria for the NSFAS bursary.”
- 5. UIF registered
The applicant is in receipt of or eligible for a UIF benefit. The grant is paid to individuals who are unemployed and do not receive any form of income, social grant or UIF payment.
- Government payroll registered
The applicant is in employment in a government institution. Sassa warned it is the responsibility of every citizen whose financial circumstances change, even while they are receiving the grant, to immediately inform the agency of the change.
- Age outside range
The applicant does not qualify for the grant due to not meeting the age requirement. The R350 grant social relief of distress grant is not payable to people under 18 and over the age of 60.
- Referred linked risk mobile
This means a fraudulent application has been received from this cellphone number. Sassa cannot make the grant payment into a mobile phone number that is registered to another person or one which poses a security risk.
- Referred SA Fraud Prevention Service
This means the applicant is registered as a perpetrator of fraud with the SA Fraud Prevention Services (SAFPS). “Sassa may verify the applicant’s information against commercial risk management institutions such as TransUnion and SAFPS for the purposes of ensuring the applicant is not a perpetrator of fraud,”
Read Also: Check SRD Grant Status 2024-2025
SASSA Contact Details
- For any further queries, please contact SASSA directly:
- Contact the SASSA Toll-Free Call centre on 0800 60 10 11
- Contact the SASSA Head Office on 012 400 2322
- Email SASSA Head Office at: Grantsenquiries@sassa.gov.za
Declined payment can be inconvenient, but understanding the reasons behind it can help you navigate the situation effectively. By considering factors such as Alternative income source identified, Identity verification failed, Existing Sassa grant, NSFAS registered, UIF registered, Government payroll registered and more, you can take appropriate steps to resolve the problem and complete your R350 payment successfully. If the issue persists or you need further assistance, don’t hesitate to contact SASSA. For more information, please visit SASSA Grant’s official website.
RELATED LINKS