Why Is My 350 Declined?

Why Is My Sassa 350 Declined?

Top Reasons Your SASSA R350 Application Was Declined:

Understanding the reasons behind the decline of your SRD R350 grants is the first step to resolving the issue and accessing the financial relief you need. The South African Social Security Agency provides the SRD R350 grant to support unemployed citizens, but eligibility criteria and application accuracy play a significant role in determining who receives the grant.

Many factors could lead to a decline in application. Earning above R624 per month may make you ineligible for the grant, and submitting multiple applications under the same ID number can result in rejection. Receiving Unemployment Insurance Fund payments also disqualifies you from the R350 grant. Failing the means test due to other social grants or income above the threshold can lead to a decline.

Errors in application details can cause rejection, and discrepancies between application information and government databases can trigger decline. If you believe SASSA made an error or you are eligible but still declined, you can appeal the decision. The appeal process involves visiting the SASSA SRD appeals website, entering your ID number and registered phone number, requesting and entering a one-time PIN, completing the appeal form, and providing supporting documents.

After submitting your appeal, you can track its status. Understanding why your application was declined and following the appeal process can help you access the SRD R350 grant you are eligible for.

Why Is My R350 SASSA Grant Declined?

If your R350 SRD grant has been declined, it means that SASSA found you ineligible based on their verification process. Here are the most common reasons why your application might be declined:

Alternative Income Source Identified:

If SASSA detects that you received more than R624 into your bank account in a given month, they assume you have an income and do not qualify for the grant.

Receiving Other Government Support:

If you are already getting NSFAS, UIF, social grants, or other financial assistance from the government, your R350 application may be rejected.

Identity Verification Failed:

Your ID number, name, or other personal details might not match Home Affairs records.
This often results in an automatic decline.

Incorrect Banking Details:

If the bank account you submitted is incorrect or not registered in your name, your application or payment may be declined.

Unemployment Status Mismatch:

If SASSA finds evidence (through UIF or SARS data) that you are employed or earning income, your grant will be rejected.

Age Not Within Range:

The SRD grant is for South Africans aged 18 to 59. If your age does not fall within this bracket, you won’t qualify.

Already Receiving the Grant:

If you are applying more than once in the same month or under different identities, your application will be declined.

Read Also: Check SRD Grant Status 2025-2026

How To Appeal For My Sassa R350 Declined?

If you believe SASSA made an error or you are eligible but still declined, you can appeal the decision. The appeal process is straightforward:

Visit the SASSA SRD appeals website.
Enter your ID number and registered phone number.
Request and enter a one-time PIN.
Complete the appeal form and provide supporting documents.
Submit your appeal and track its status.

Understanding why your application was declined and following the appeal process can help you access the SRD R350 grant you’re eligible for

SASSA Contact Details

For any further queries, please contact SASSA directly:
Contact the SASSA Toll-Free Call centre on 0800 60 10 11
Contact the SASSA Head Office on 012 400 2322
Email SASSA Head Office at: Grantsenquiries@sassa.gov.za

Declined payment can be inconvenient, but understanding the reasons behind it can help you navigate the situation effectively. By considering factors such as Alternative income sources identified, Identity verification failed, existing Sassa grant, NSFAS registered, UIF registered, Government payroll registered, and more, you can take appropriate steps to resolve the problem and complete your R350 payment successfully. If the issue persists or you need further assistance, don’t hesitate to contact SASSA. For more information, please visit SASSA Grant’s official website.

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